Introduction
This guide discusses the Error Status Register, how to configure it and how to use it.
Error Status Register Basics
This is a flag type register. It is essentially zero when there are no errors, but will change to a 1 when certain errors occur.
Because it is a binary register with only two states, it can be used either in software, i.e. by retrieving it via your chosen data retrieval method and watching for changes, or it can be assigned to a relay output (via the USB IO Module), and the flipping of the relay state can then be used for alerting anyone on site that there is an issue, via some other connected mechanism.
The error conditions that will trigger the flag to be set are:
TILT_MISMATCH - the last stored tilt angles (pitch and roll) are now significantly different to the current values. This could indicate a change in installation, for example, someone has purposefully moved the device and have not updated the tilt, or the device has been accidentally hit by something,or in the case of a Vector mounted on a ceiling tile, the tile has been moved to access the ceiling void and has not been seated correctly. All of these issues should be investigated via the Settings -> Counting tab in the RIFT setup.
AUTO_CONFIG_FAILURE - the auto height function has not been able to detect its own mounting height. This will happen if the devices view of the floor has been blocked - sales poster or decorations added later, or device mounted too close to an obstacle at time of install for example. An uneven floor may also confuse the device and prevent the auto height function from producing a result. In these cases manually configuring a height may be required.
MASTER/NODE_COMMS - if communications between a master and node goes down (cable broken, or intermittent network issue).
ILLUMINATOR_DISABLED - the illuminator is designed to switch off under certain circumstances and when disabled tracking and counting cannot occur. If the illuminator has been disabled the this implies that there is an installation issue that needs to be investigated. Either something has been positioned too close to the Vector, or the Vector has been tilted much too much and the accelerometer has sent an illuminator disable signal.
Pre-Requisites
For full compatibility the Vector that you are configuring the Error Status register on should be at very latest firmware version.
In order to access these settings, you must first make an initial connection to the Vector unit; see separate guide: Irisys Vector 4D - Making a Setup Connection.
Instructions
To add a remote register click the plus symbol (+) on the Register dialog window:
Choose the "Error Status" type register, and click 'Next':
Give the register a meaningful name, and click 'Next':
There are additional settings required, so click 'Next' again:
Click 'Add Register' to finish:
The 'Error Status' Register will then be shown in the Registers dialog:
