Introduction

This quick guide discusses the button which is located underneath the Vector. This can be used to reset a device to factory defaults. This might be required after retrieving a device from one location and before installing in another, for example. On occasion, Irisys support may also require you to reset a device to factory defaults. Additionally a much shorter press will temporarily reset the IP address to a known value which may be required when a Vector is unreachable in certain situations.

Button Location

To access the available connections, flip the Vector over.

On a non-PoE version Vector the button is located on the main board next to the USB connector:

On a PoE version the button is located at the opposite side to the cable connectors:

Button Usage

The button needs to be pressed for a certain amount of time for it to do anything. Accidental brief presses of less than 1 second won’t affect the Vector or alter any of its settings.

Note that on some non-PoE Vectors there may be two buttons next to each other. In these cases, the reset button is the one located closest to the USB connector.

Button Press Duration

Affect type

Settings Affected

<1 second

None

None

>1 second but <5 seconds

Temporary

Reset of IP address to known value

>5 seconds

Permanent

Full Factory default

 

One Second Press

If you press the reset button for between 1 and 5 seconds, only the IP address details within the Vector will be changed. They will be temporarily reset to the known default values:

IP Address: 192.168.0.10
Subnet Mask: 255.255.255.0

This facility is provided to ensure a network connection to a Vector whose current IP address is not known, without affecting any of the other settings. Once the IP address is reset, you can make a connection and set the IP address details to the required (known) values.

If you chose to not connect to the Vector at this time, simply powering off and on again will return the Vector back to its previous (possibly unknown) network address details.

 

Five Second Press

If you press the reset button for longer than 5 seconds, the Vector will be fully reset to default settings. This is a permanent reset, and any devices settings already made will be irretrievably lost, including network settings.

The following items are reset:

Item

Description

Configuration

User configurable settings as applied via the setup software tools, including all network settings.

Count log

People count data log.

Validation schedule

Scheduled validation recordings that have not yet started.

Validation sessions

Previously recorded sessions.

SSL keys

Used for connections to tools, HTTPS, etc.

If removed, these take 2-3 mins to regenerate (on next reboot). Note that a setup connection cannot be re-established until this process is completed.

 

As with a temporary reset, the network settings will also be reset to default. Remember that to reconnect to your Vector device again, via IP, to use the default network settings:

IP Address: 192.168.0.10
Subnet Mask: 255.255.255.0

The only thing that is not reset is the historical device log. This is never reset and allows Irisys support to retrieve diagnostics information as, and when, required (for RMAs, on site installation issues, etc.).

Once a full reset has been performed, the vector will effectively be the same as a new device coming off the production line.

Accidental Presses

Care should be taken not to accidentally press the reset button when the device is powered up, this is more of a concern on Vector PoE devices due to its position on the back of the device. Particular care should be taken when attaching or removing the Vector from its base plate when powered.
If you accidentally press the button for a brief moment, it probably won’t do anything, only if you hold the button for longer than a second will it do anything. For short period button presses, this will simply reset the IP address to the 192.168.0.10 value (as above). This will not lose any other settings and simply powering the device off and on again will restore the IP back to its pre-configured value.
 
If you press the button for longer than 5 seconds, the Vector will be completely reset, and you will need to fully configure it all over again.