To reset the password for the camera's web browser, turn the camera on and switch the camera off again after 17 s (± 3 s

tolerance). 

Repeat this power on/off sequence three times in succession.

Then, the next time the camera is turned on, the web page will prompt the user to enter the login information. You

must start with the factory default credentials:

Username: admin

Password: admin




Then the page for the new password appears


**Please note** The above procedure is applicable to TV30 units running firmware version 1.0.65 or higher.  If the reset procedure is not successful, then it is likely the TV30 unit is running firmware version below 1.0.65 (i.e. 1.0.22, 1.038, etc). Please contact the technical support team for further assistance.