Applicable from Firmware version 1.0.65


Checked practically with demo camera 1.0.85 1st February 2024


For earlier versions please contact Tech Support - it may be possible to reset via TeamViewer remote access


To reset the password for the camera's web page:


Turn the camera on

Wait 17 s (± 3 s)

Turn camera off, then immediately on
Wait 17 s (± 3 s)

Turn camera off, then immediately on

Wait 17 s (± 3 s) 

Turn camera off, then immediately on 

Wait until green LED is on (not flashing)

Open or refresh web page


You will be presented with the login page:


User: admin

Password: admin


You will then be directed to a further web page (1st time default password) where you must define a suitable new unique password.


From there you can create further accounts as necessary.



Note: In case you lost the IP address of TV30 then TV30 needs to be accessed by fallback IP address.


Here is the link for same how to do : TV30 : How to access TV30 if IP address lost/forgot?