Fluke Process Instruments Widget

Requester

Subject

Description

Ticket Type

<div class="control-group ticket_section">
                 <label class=" required control-label region_476515-label " for="helpdesk_ticket_region_476515">Region</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_region_476515" name="helpdesk_ticket[custom_field][region_476515]"><option value="">...</option>
<option value="Americas" data-id="19000245907">Americas</option>
<option value="EMEA" data-id="19000245908">EMEA</option>
<option value="SE Asia" data-id="19000247641">SE Asia</option>
<option value="India" data-id="19000350501">India</option>
<option value="China" data-id="19000350502">China</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label brand_476515-label " for="helpdesk_ticket_brand_476515">Brand</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_brand_476515" name="helpdesk_ticket[custom_field][brand_476515]"><option value="">...</option>
<option value="Datapaq" data-id="19000244380">Datapaq</option>
<option value="Raytek/Ircon" data-id="19000244385">Raytek/Ircon</option>
<option value="Fluke Process Instruments" data-id="19000246720">Fluke Process Instruments</option>
<option value="Fluke IG" data-id="19000386826">Fluke IG</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class=" required control-label cf_please_select_request_type_476515-label " for="helpdesk_ticket_cf_please_select_request_type_476515">Please select request type:</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_please_select_request_type_476515" name="helpdesk_ticket[custom_field][cf_please_select_request_type_476515]"><option value="">...</option>
<option value="Bug Fixing" data-id="19000400587">Bug Fixing</option>
<option value="Improvement Proposal" data-id="19000400588">Improvement Proposal</option>
<option value="Planned Change" data-id="19000406998">Planned Change</option></select>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_ecr_category_476515-label " for="helpdesk_ticket_cf_ecr_category_476515">Please choose category:</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_ecr_category_476515_19000400561" name="helpdesk_ticket[custom_field][cf_ecr_category_476515]"><option value="">...</option>
<option value="Hardware (Device/Accessory)">Hardware (Device/Accessory)</option>
<option value="Firmware">Firmware</option>
<option value="Software">Software</option>
<option value="Manuals/Publications">Manuals/Publications</option>
<option value="Internal">Internal</option>
<option value="Other (please specify)">Other (please specify)</option></select><div class="level_2"><label class="required">Please choose subcategory:</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_line_476515_19000400561" name="helpdesk_ticket[custom_field][cf_product_line_476515]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Please choose item type:</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_item_type_476515_19000400561" name="helpdesk_ticket[custom_field][cf_item_type_476515]"><option value="">...</option>
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jQuery('#helpdesk_ticket_custom_field_cf_ecr_category_476515_19000400561').nested_select_tag({"data_tree":[["Hardware (Device/Accessory)","Hardware (Device/Accessory)",[["ENDURANCE series","ENDURANCE series",[["ENDURANCE Integrated sensor","ENDURANCE Integrated sensor"],["ENDURANCE Fiber-optical","ENDURANCE Fiber-optical"],["ENDURANCE Accessories","ENDURANCE Accessories"],["Other (please specify)","Other (please specify)"]]],["THERMALERT 4.0 series","THERMALERT 4.0 series",[["THERMALERT 4.0 Sensor","THERMALERT 4.0 Sensor"],["THERMALERT 4.0 Accessories","THERMALERT 4.0 Accessories"],["Other (please specify)","Other (please specify)"]]],["TV40 series","TV40 series",[["TV40 IR camera","TV40 IR camera"],["TV40 Accessories/Enclosures","TV40 Accessories/Enclosures"],["Pan-and-Tilt System","Pan-and-Tilt System"]]],["MP150 series","MP150 series",[["MP150 Scanner","MP150 Scanner"],["MP150 Accessories","MP150 Accessories"],["Other (please specify)","Other (please specify)"]]],["Mi3 series","Mi3 series",[["Mi3 Device (Sensor Head/Comm Box)","Mi3 Device (Sensor Head/Comm Box)"],["Mi3 Accessories","Mi3 Accessories"],["Other (please specify)","Other (please specify)"]]],["Other (please specify)","Other (please specify)",[]]]],["Firmware","Firmware",[["ENDURANCE series","ENDURANCE series",[]],["THERMALERT 4.0 series","THERMALERT 4.0 series",[]],["TV40 series","TV40 series",[]],["MP150 series","MP150 series",[]],["Mi3 series","Mi3 series",[]],["Other","Other",[]]]],["Software","Software",[["DataTemp Multidrop Software","DataTemp Multidrop Software",[]],["ThermoView Software","ThermoView Software",[]],["Scanner/Scanner System Software","Scanner/Scanner System Software",[]],["Datapaq Software","Datapaq Software",[]],["Other","Other",[]]]],["Manuals/Publications","Manuals/Publications",[["Manuals","Manuals",[["ENDURANCE series","ENDURANCE series"],["THERMALERT series","THERMALERT series"],["TV40 series","TV40 series"],["Mi3 series","Mi3 series"],["MP150 series","MP150 series"],["Other (please specify)","Other (please specify)"]]],["Other Publications (Please specify)","Other Publications (Please specify)",[]]]],["Internal","Internal",[["QML Change","QML Change",[["FPI Berlin (BLP)","FPI Berlin (BLP)"],["Datapaq (DPQ)","Datapaq (DPQ)"]]],["Process Change","Process Change",[["ENDURANCE series","ENDURANCE series"],["THERMALERT 4.0 series","THERMALERT 4.0 series"],["Mi3 series","Mi3 series"],["MP150 series","MP150 series"],["Other (please specify)","Other (please specify)"]]],["Drawing Change","Drawing Change",[["ENDURANCE series","ENDURANCE series"],["THERMALERT 4.0 series","THERMALERT 4.0 series"],["Mi3 series","Mi3 series"],["MP150 series","MP150 series"],["Other (please specify)","Other (please specify)"]]],["Manufacturing/Test Equipment Change","Manufacturing/Test Equipment Change",[]],["Other (please specify)","Other (please specify)",[]]]],["Other (please specify)","Other (please specify)",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"19000400561","subcategory_id":"helpdesk_ticket_custom_field_cf_product_line_476515_19000400561","item_id":"helpdesk_ticket_custom_field_cf_item_type_476515_19000400561"});
//]]>
</script>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_modelname_476515-label " for="helpdesk_ticket_cf_modelname_476515">Model/Name/ Firmware Version (if applicable):</label>
            <div class="controls   ">
              <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_modelname_476515" name="helpdesk_ticket[custom_field][cf_modelname_476515]" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_problem_descriptionreason_for_change_request_476515-label " for="helpdesk_ticket_cf_problem_descriptionreason_for_change_request_476515">Reason for Change Request:</label>
            <div class="controls   ">
              <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_problem_descriptionreason_for_change_request_476515" name="helpdesk_ticket[custom_field][cf_problem_descriptionreason_for_change_request_476515]" rows="6">
</textarea>
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class="  control-label cf_solution_proposal_476515-label " for="helpdesk_ticket_cf_solution_proposal_476515">Solution Proposal:</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_solution_proposal_476515" name="helpdesk_ticket[custom_field][cf_solution_proposal_476515]" rows="6">
</textarea>
            </div> 
                </div>

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