Validation, Maintenance, Troubleshooting

LED Error Codes
Introduction Vector devices incorporate two multi-colour LEDs which flash to indicate various operations, states and errors. This quick guide discusses th...
Wed, 6 Nov, 2024 at 5:57 PM
Diagnostics Logs
Diagnostics Logs Each Vector has a built in log of messages showing significant event and issues during its lifetime. The space available for logging error...
Wed, 6 Nov, 2024 at 6:22 PM
Diagnostics Packages
Introduction To enable Irisys support to assist partners with diagnosing of various support issues, the 'Diagnostics Packages' functionality has be...
Wed, 6 Nov, 2024 at 6:23 PM
Accuracy
Introduction The term Accuracy in scientific terms refers to how close a measurement is to the true or accepted value. In the world of people counting it ...
Wed, 6 Nov, 2024 at 6:24 PM
Accurate Counting
Introduction This section provides various recommendations on how a device should be installed/configured for the most accurate counting.   Installation ...
Wed, 6 Nov, 2024 at 6:25 PM
Accuracy FAQs
Introduction This section lists a few common issues that you might face and how to fix them.   Q. How do I stop the door being counted? A. If the moveme...
Wed, 6 Nov, 2024 at 6:29 PM
Door Issues
Introduction This section specifically deals with known door issues and how to fix them.   Doors being seen as Targets This is a known issue, but shoul...
Wed, 6 Nov, 2024 at 6:31 PM
Accuracy Validation
Introduction Vectors have the capability to perform at an extremely high accuracy level, and it is common for devices to track and count people perfectly f...
Wed, 6 Nov, 2024 at 6:32 PM
How To Audit
Introduction This section is provided to assist partners and end users with performing unbiased, fair and precise, manual count audits on installed counti...
Wed, 6 Nov, 2024 at 6:33 PM
Error Messages
Introduction Vectors devices are modern IoT devices which have many functions and features which need to be configured correctly. They incorporate a few d...
Wed, 6 Nov, 2024 at 6:34 PM